As our client, you will have a team of highly qualified professionals working for you to provide you with the best coverage for you, your family, or your business. Building a long-lasting relationship with our clients is our number one priority.

Melissa Parsons
“Help others and success will follow”
Melissa has been an Insurance Agent since 1993 and is licensed in North Carolina and South Carolina. She and her husband Steve Parsons opened the doors to Parsons Insurance group, Inc on July 1st, 2007. As the owner and agency principal, she offers an exceptional experience to all of her clients by listening and caring about their insurance needs and those of their family. Melissa’s specialty lies in Life insurance. She also helps to meet her client’s need of personal lines such as Auto, Home and Business Insurance. She is a native of Gastonia, NC, where she resides with her husband and beautiful Yorkie Savannah.
Melissa’s Motto is “help others and success will follow”.

Daima Baldonado
Daima has been an Insurance Agent since 2008 and is licensed in North Carolina and South Carolina. She joined the Parsons Insurance Group Inc family in August, 2020. She and her family moved to North Carolina from Miami, Florida in 2015 and live in Kings Mountain, NC. She is very fond of animals and has a beloved tuxedo cat named Calix. Daima has a passion for building professional relationships with all of her clients, being fluent in English and Spanish, she is able to help those who speak the languages. Based on her experience, she knows how important it is to offer affordable insurance while meeting her client’s individual insurance needs. Daima’s specialty lies in personal insurance, such as auto, home/renters, personal umbrella and life as well as business insurance.

Jennifer Burch
Jennifer has been a part of the Parsons Insurance Group Inc family since August, 2014. She is licensed in North Carolina and helps our clients with all of their questions or concerns about their insurance billing and policy matters. She is the first to greet our clients and considers building relationships the best part of her job. Jennifer is a native of Charlotte, NC and resides in Belmont, NC with her husband Chris and their adorable Beagle fur baby Dexter, whom they love with all of their hearts.

Stephen Watson
Steve is our most tenured agent, having been licensed since 1982 and a part of Parsons Insurance Group Inc since October, 2010. He is licensed in North Carolina. His experience comes from having owned an agency of his own for 16 years in Gastonia, NC. Stephen’s specialty lies in commercial insurance, such as general liability, commercial property, worker’s compensation and other types of insurance that help meet the individual needs of businesses. He is a native of Lenoir, NC and resides in Gastonia, NC with his wife Darlene. He enjoys spending time with his children and grandchild who reside in Garner, NC and Charlotte, NC. Serving the insurance needs of the public is one of Stephen’s favorite reasons to be an insurance agent.