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Meet Our Staff

As our client, you will have a team of highly qualified professionals working for you to provide you with the best coverage for you, your family, or your business.  Building a long-lasting relationship with our clients is our number one priority.

Melissa Parsons

Melissa Parsons

Owner/Principal Agent

“Help others and success will follow”

Melissa has been an Insurance Agent since 1993 and is licensed in North Carolina and South Carolina. She and her husband Steve Parsons opened the doors to Parsons Insurance group, Inc on July 1st, 2007. As the owner and agency principal, she offers an exceptional experience to all of her clients by listening and caring about their insurance needs and those of their family. Melissa’s specialty lies in Life insurance. She also helps to meet her client’s need of personal lines such as Auto, Home and Business Insurance. She is a native of Gastonia, NC, where she resides with her husband and beautiful Yorkie Savannah.

Melissa’s Motto is “help others and success will follow”.

Pam Bell

My name is Pam Bell and I am a licensed property and casualty agent. I have been in the insurance industry for the last 8 years and I was licensed 1 and a half years ago. I live in Kings Mountain, NC with my family and animals and I’m very involved in my church. In my spare time I enjoy going for walks, going to christian concerts and spending time outside as much as possible. Come see me for all of your insurance needs. I look forward to helping you!

Jennifer Burch

Jennifer Burch

Customer Relations Specialist/Agent

Jennifer has been a part of the Parsons Insurance Group Inc family since August, 2014. She is licensed in North Carolina and helps our clients with all of their questions or concerns about their insurance billing and policy matters. She is the first to greet our clients and considers building relationships the best part of her job. Jennifer is a native of Charlotte, NC and resides in Belmont, NC with her husband Chris and their adorable Beagle fur baby Dexter, whom they love with all of their hearts.